ARTIFICIAL INTELLIGENCE EMPLOYEES ENTER NZ WORKFORCE
Auckland's International Airport has become the first in the world to employ an AI digital biosecurity officer.
The VAI, which stands for Virtual Assistance Interface, is being trialled in the airport’s biosecurity arrivals area.
Brett Hickman, Technology Manager for NZ Ministry Primary Industries, said:
The idea is for her to take some of the load off MPI officers during peak times by answering simple biosecurity questions from the public,
FaceMe, a New Zealand-based company specialising in AI, developed the technology which was funded by Westpac's Innovation Fund.
FaceMe’s avatar technology uses biometrics to learn human interactions and will interact accordingly "to ease the customer’s experience." According to the company, these ‘employees’ can offer personalised service using natural language.
FaceMe CEO, Danny Tomsett added:
Digital Employees also learn from every past interaction to sharpen and perfect their skills,
She embodies the AI experience with human like qualities, including a friendly personality and emotional understanding,
The trial at Auckland Airport will continue with the findings expected to be published in April 2018.
GadgetNET says: The future is now, ladies and gentleman.
As the publisher of both GadgetNET and StereoNET, Marc can still be found buried deep in the review room auditioning everything from docks to soundbars, amplifiers and headphones. Marc is also the Event Director of the International HiFi Show.
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